A Fine Kind of Madness
Guy Waterman & Laura Waterman
Lurking: How a Person Became a User
Joanne McNeil
Influence and Persuasion (HBR Emotional Intelligence Series)
Robert B. Cialdini & Nick Morgan & Harvard Business Review & Linda A. Hill & Nancy Duarte
Still Distracted After All These Years: Help and Support for ...
Kathleen G. Nadeau